Telehealth
The MNPS Health Care Centers offer telehealth visits to patients who are in Tennessee at the time of the visit.
A telehealth visit is done over your smartphone, tablet or computer. You and your provider can see each other and talk via webcam on each person’s device. While we can’t look in your ears, listen to your heart or perform a lab test, we can help you with many common health concerns, including:
- Colds, flu, stomach viruses, sinus infections and rashes
- Managing chronic conditions such as allergies, asthma, diabetes and high blood pressure
- Some physical therapy visits
- Assessments and counseling referrals by our onsite behavioral health providers
- Health coaching with our onsite coaches
If you need lab work, your provider can order it to be performed at one of our Health Care Centers. If your provider determines you need a prescription, we can write one for the pharmacy of your choice.
The cost for a telehealth visit, if any, is the same as an in-person office visit.
On Weekends or After Hours
Schedule a telehealth visit with a Vanderbilt Health nurse practitioner:
- Saturdays and Sundays, 7 a.m. - 7 p.m.
- Weekdays after our clinics close — as late as 9 p.m.
Call 615-421-1711 or schedule on the My Health at Vanderbilt portal (choose the Same Day Telehealth Visit tile).
Schedule a Telehealth Appointment
To make a telehealth appointment, call 615-259-8755 or use online scheduling.
If you have a regular provider at any of our five clinics, you may be able to make an appointment with that provider.
Once your appointment is scheduled, log onto the My Health at Vanderbilt portal and follow the instructions for preparing for your visit. It’s a good idea to do this a few hours before your scheduled appointment. If you don’t have an MHaV account, now is a good time to create one.
Not all concerns are appropriate for telehealth. After your appointment is scheduled, your provider will review your complaint and medical chart and confirm that your problem can be addressed via telehealth. If your provider feels the problem needs to be addressed in person, we will contact you.